Starting point

Before trying to “fix” a problem and when trying to figure out “what’s going on”,

Start where people are

…not where you think they are or should be, or where you are.

Find out where they are by listening, being curious, and asking further questions for clarity.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: