Agile management is at odds with the basic assumptions and attitudes of traditional management
— Read on www.forbes.com/sites
The interesting thing is that when firms operate this way, they make a lot more money than companies that focus directly on making money, including the five largest and fastest growing firms on the planet (by market cap): Amazon, Apple, Facebook, Google and Microsoft, now worth over $2 trillion. It involves a shift from a focus on inanimate things (money, products outputs) to a focus on people (human outcomes, experiences, impact)
This is a re-post from an article sent to me. It was so good that I’ve had it opened on my browser for three days! By chance, I sat at a gathering of pastors today where the #1 issue that ministry leaders face is “feeding the monster” (i.e. focusing on administrative, financial, budgetary, organizational tasks…instead of fostering relationships and mentorship).
source (full article): https://goo.gl/pNSvLm
Difficult bosses contaminate the workplace. Some do so obliviously, while others smugly manipulate their employees. The “bad boss” has become a comedic part of work culture, permeating movies and television, but when you actually work for one, there’s nothing funny about it.
Bad bosses cause irrevocable damage by hindering your performance and creating unnecessary stress. The stress they create is terrible for your health. Multiple studieshave found that working for a bad boss increases your chance of having a heart attack by as much as 50%.
Even more troubling is the number of bad bosses out there. Gallup research found that 60% of government workers are miserable because of bad bosses. In another study 69% of US workers compared bosses with too much power to toddlers with too much power. The comparisons don’t stop there. Significant percentages of US workers describe their bosses as self-oriented (60%), stubborn (49%), and overly demanding (43%).
Most bosses aren’t surprised by these statistics. A DDI study found that 64% of managers admit that they need to work on their management skills. When asked where they should focus their efforts, managers overwhelmingly say, “Bringing in the numbers”; yet, they are most often fired for poor people skills.
We have constructed a way of leadership that is distant from others, believing that leading others is a one way street. But transformative leaders make themselves transparent to others so that both are inspired towards growth.
I know this leader who has snacks in her office. Everyone goes to see Teri because they’re hungry throughout the day. She will say, “Have something to eat, son” and after a few minutes of the employees eating, they start sharing their work and life struggles. She just listens as they both snack and tell stories. Teri might offer a story of her own experiences and then as they’re wrapping up, the employee will thank Teri and off they go. Most employees describe Teri as one of the best managers to work for. Why? Because she cares. Teri makes herself a vulnerable leader–who is not afraid to listen and learn from others. I should also note that Teri’s department is constantly breaking records in her department.
Companies have foundational pillars that sustain them. When one of these pillars is not functioning properly, it affects the others. Here are some pillars:
- pillar of culture – values, practices, habits, stories, the felt experience, clarity vision/mission, morale
- pillar of leadership – who is leading, how are they influencing others, quality of leader
- pillar of competency – the actual skillset, qualifications to the do the work, quality of work, strengths, assets
- the team – employee base, morale, attitudes, work ethic
If one of these pillars is crumbling, it will be felt within the company. But when all four are strong, the customer will feel it. Imagine a company working to strengthen each of these pillars. It would be an exciting place to be. The company, employees, and customer would flourish.
Max Depree writes:
The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor. That sums up the progress of an artful leader. Concepts of leadership, ideas about leadership, and leadership practices are the subject of much thought, discussion, writing, teaching, and learning. True leaders are sought after and cultivated. Leadership is not an easy subject to explain. A friend of mine characterizes leaders simply like this: “Leaders don’t inflict pain; they bear pain.” The goal of thinking hard about leadership is not to produce great or charismatic or well-known leaders. The measure of leadership is not the quality of the head, but the tone of the body. The signs of outstanding leadership appear primarily among the followers. Are the followers reaching their potential? Are they learning? Serving? Do they achieve the required results? Do they change with grace? Manage conflict?
The art of leadership requires us to think about the leader-as-steward in terms of relationships: of assets and legacy, of momentum and effectiveness, of civility and values.
from Leadership Is an Art
I think of the leadership theory and development because if I don’t, I won’t become a good leader. Plain and simple. I think leaders need to make more time to reflect on their leadership practices and habits.
Max Depree offers a great reflection of what leaders, who they are, and how they think.
*What do think of the statement, “The first responsibility of a leader is to define reality”? One can imagine that it might be a struggle to define reality and have to say the hard things sometimes, acknowledge the losses, or admit failure. How do you cope with reality?
*Reflect on this statement: “The measure of leadership is not the quality of the head, but the tone of the body. The signs of outstanding leadership appear primarily among the followers.” If the body or team is the primary sign of how things are going, how does that shift your leadership tactics?
*What might be one way that you can define reality for your team this week?
Honest leaders are relaxed, confident, and bold. The dishonest are irritable, ready to run from guilt.
A good leader seeks out real understanding to straighten things out.
Leaders who lack wisdom abuse those they lead. But those who learn from others will flourish.
Leaders who sow commitment, consistency, and are persistent, will achieve their goals.
Leaders know how and when to critique those they lead. But a leader who is afraid of conflict will spoil the garden.
Leaders who think they know it all and can do it all are a garden waiting to spoil. But those who learn from others will thrive.
I’m a huge fan of Patrick Lencioni. When I grow up, I wanna be like him.
In this short video, he offers some advice on the questions that need constant clarity within the corporation and departments. These questions are for every manager to ask and answer for their teams. They offer clarity…and motivation with purpose. I call them perennial questions because they’re long lasting and require constant attention.
My son’s have constantly asked “why” questions. Sometimes it annoys me, but they buy into whatever we’re doing at home when we take the time to answer the “W” questions.
A company should be no different. People want motivation and purpose to show up to work. We’re all kids in the sandbox that want to play. It helps to know what we’re playing and whose “it”.
Not the Owner or the CEO? That’s okay. You still have influence. Here’s a way to “lead up”. I hear a lot of employees saying they wish things were “done different”. Here’s a way to influence that difference. It’s not a quick and easy answer but there are some practical ways to influence.
1. Understand your boss
Ask yourself, what makes your boss tick at work? Is it control and predictability, or exciting ideas and new initiatives?
“First, you have to understand what’s important to your boss, what they care about, and what they wake up in the night worrying about,” said Cohen.
But you don’t have to go foraging through your boss’s trash to find clues to their psychological makeup. What your boss says and does will tell you all you need to know.
“Pay attention to the person you work for, because that person is telling you an awful lot about how to work with them,” Edwards told CNN.
2. Lead from the middle
You many not be the boss, but that doesn’t mean you can’t think like one.
John Baldoni is a leadership development consultant and author of “Lead your Boss: The Subtle Art of Managing Up.” He told CNN he prefers the term “leading up” to managing up.
“Leading up means adopting the perspective of a CEO with the authority of a middle manager,” said Baldoni.
“Look for opportunities to effect positive change, grow the business, or get more out of the team. Think holistically about how your actions as a middle manager can affect the whole organization.”
3. Build credibility
You won’t be able to influence your manager unless you are credible, and the way to build credibility is by being good at your job, says Cohen.
Baldoni told CNN, “If you are someone who can get things done and your colleagues and bosses trust you, they will know you are a positive influence and they will come to you.”
4. It’s not about you
Managing up may be good for your career, but it’s not about brown nosing — it’s about doing what’s right for your organization.
“Some people think managing up is sucking up, but it’s not,” Edwards told CNN. “Yes, it ends up having a tremendous impact on your own PR, but you have to put other people first, and that’s something a lot of people don’t understand.”
Cohen agrees. “People listen more to what you’re saying if they think you actually care about them and are interested in their general welfare,” he said.
5. Take action
It’s not enough to just turn up for work and wait for your manager to lead. You need to be proactive in your relationship towards your manager, and your organization as a whole.
“Act upon what it is that needs to be done,” said Baldoni. “Initiate a new program, take a lead in product development, perhaps the reorganization of a business.
“Be front and center on an issue that will benefit not simply yourself, but the whole organization.”
6. Dealing with a difficult boss
Edwards says that dealing with a difficult boss is sometimes just a matter of communicating in a way they understand. Technical people respond to hard data, creative types prefer hearing about big ideas. But some bosses just won’t respond to leadership from below.