In his book on Anger, Thich Nhat Hanh is teaching me to overcome hurt and disappointment with compassion and forgiveness. In the Gospels, Jesus is moved with compassion and forgiveness. As a chaplain and consultant, I believe these teachings have a place in the workplace. These virtues are sometimes most needed in your area of work.
“Everything is possible when the door of communication is open. So we must invest ourselves in the practice of opening up and restoring communication. You have to express your willingness, your desire to make peace with the other person. Ask him to support you. Tell him, “Communication between us is the most important thing to me. Our relationship is the most precious thing, nothing is more important.” Make it clear and ask for support.
You have to start negotiating a strategy. No matter how much the other person can do, you have to do all that you are capable of doing yourself. You must give one hundred percent of yourself. Whatever you can do for yourself, you do for him, or for her. Don’t wait. Don’t put forth conditions, saying, “If you don’t make an effort to reconcile, then I won’t either.” This will not work. Peace, reconciliation, and happiness begin with you. It is wrong to think that if the other person does not change or improve, then nothing can be improved. There are always ways to create more joy, peace, and harmony, and you have access to them. The way you walk, the way you breathe, the way you smile, the way you react, all of this is very important. You must begin with this.”Except from Anger, by Thich Nhat Hanh
The moment we blame or shame another person is the moment we have lost our peace and ability to communicate with the other. “But what about my anger, the fire burning in my belly?!” You must nurture it with empathy because if you don’t, it will spoil your insides. It will rob you of the person you truly long to be.
I don’t ever want to dehumanize the workplace. It is filled with humans who have hearts and souls, who are working for a greater purpose than simply a paycheck. We are working towards relational awareness as well, becoming humans who love and serve our neighbors.